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Legal & Billing

Refund&CancellationPolicy

Last Updated: September 2026  |  Shiveda IT Services

1. Subscription Cancellation

At Shiveda IT Services, we believe in straightforward and transparent billing. You may submit cancellation inquiries by contacting our support team:

  • Cancellation Timing: [REFUND POLICY REQUIRES CONFIRMATION]
  • How to Cancel: You can initiate a cancellation inquiry by emailing our support team at support@shivedait.com or calling +91 89538 91461 with your registered email and subscription key.
  • Access Following Cancellation: [REFUND POLICY REQUIRES CONFIRMATION]

2. Refund Policy

Because OneSpace provides interactive product demonstrations prior to purchase, software license fees are subject to confirmed company terms:

[REFUND POLICY REQUIRES CONFIRMATION]

3. Refund Request Procedure

To submit a refund or billing inquiry, contact support@shivedait.com with your merchant name, transaction ID, and details.

[REFUND POLICY REQUIRES CONFIRMATION]

4. What Happens to Your Local Data Upon Cancellation

Cancelling your subscription does not delete your local business records. Because OneSpace runs on your local PC, your past transaction records, customer details, and invoice history remain safely stored in your local database.

However, when your active license lapses, software operations that require active license validation will be restricted until your license is renewed.

5. Billing Support Contact

Shiveda IT Services — Billing & Subscriptions
Support Line: +91 89538 91461